Delivery Information

At Balaji Groups, we strive to deliver your orders in the fastest and most reliable way possible. We have partnered with trusted courier services such as DTDC, Shiprocket, and others to ensure smooth and timely delivery of your products.

1. Shipping Partners

We work with reputed courier services including:

• DTDC
• Shiprocket
• Additional regional or national delivery partners based on your location.

Our shipping partners help us deliver across India and ensure your orders are handled with care and professionalism.

2. Delivery Time

Estimated delivery times may vary depending on your location:

• Metro Cities: 3–5 business days.
• Non-Metro Cities and Rural Areas: 5–10 business days.

Please note that delivery times are subject to change during holidays, sales, or due to unavoidable circumstances such as weather conditions, strikes, or regulatory restrictions.

3. Shipping Charges

• Free Shipping: For orders over a certain value (if applicable).
• Standard Shipping Charges: Applied to orders below the free shipping threshold or depending on the delivery location.

Shipping costs, if applicable, will be displayed during checkout.

4. Tracking Your Order

Once your order is dispatched, you will receive a confirmation email or SMS containing the tracking details of your shipment. You can use the provided tracking number to monitor the status of your delivery directly on the courier partner’s website.

5. Important Notes on Delivery

• Ensure that your shipping address is accurate and complete during checkout to avoid delays.
• If the delivery is missed, the courier service will attempt to re-deliver your order as per their policy.
• In rare cases, delays may occur due to unforeseen circumstances. We will keep you informed and work to resolve the issue promptly.

6. Contact Us for Delivery Queries

If you have any questions or concerns about your delivery, feel free to contact us:

• Email: support@thebalajigroups.co.in
• Phone: +91 8073955776
• Address: YT Road, Kodi Circle, Tiptur, Ka 572201

Thank you for choosing Balaji Groups! We are committed to providing you with a smooth and hassle-free shopping experience.