Privacy Policy
Welcome to Balaji Groups! Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website (www.thebalajigroups.co.in).
1. Information We Collect
When you interact with our site, we may collect the following types of personal data:
1.1. Information You Provide to Us:
- Account Information: Name, email address, phone number, and billing/shipping address.
- Order Information: Payment details (processed securely through third-party payment gateways).
- Communication: Messages or inquiries submitted via our contact forms or customer service.
1.2. Automatically Collected Information:
- Cookies and Tracking Data: We use cookies to enhance your experience and gather data about website traffic and interaction.
- Device Information: Your IP address, browser type, operating system, and referring URLs.
- Usage Data: Pages viewed, time spent on the site, and actions taken.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping and payment.
- To provide customer support and respond to your inquiries.
- To personalize and enhance your shopping experience.
- To send you marketing communications (if you’ve opted in).
- To comply with legal obligations and prevent fraudulent activity.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: With third-party companies that help us operate our website, such as payment processors, shipping companies, and email marketing services.
- Legal Requirements: When required to comply with applicable laws or enforce our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets.
4. Cookies and Tracking Technologies
We use cookies to improve your browsing experience. By using our site, you agree to our use of cookies. You can manage your cookie preferences through your browser settings.
Types of Cookies We Use:
- Essential Cookies: Necessary for the operation of the website.
- Analytical Cookies: Used to analyze website performance and user behavior.
- Marketing Cookies: Used for personalized ads and promotions.
5. Your Rights
As a user, you have the following rights concerning your personal data:
- Access: Request access to the data we hold about you.
- Correction: Update or correct your personal information.
- Deletion: Request the deletion of your personal data.
- Opt-out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, contact us at support@thebalajigroups.co.in.
6. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no online platform can guarantee 100% security.
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Address: YT Road, Kodi Circle, Tiptur, Ka 572201
Email: support@thebalajigroups.co.in
Phone: +91 8073955776
